Privacy Policy

Privacy Policy

Effective Date: 1 November 2023

Equine Trade and Business Australia

Thank you for choosing Equine Trade and Business Australia ("ETBA") for your equestrian needs. We value your trust, and your privacy is important to us. This comprehensive Privacy Policy explains how ETBA collects, uses, and safeguards your personal information when you interact with our website. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

   a. Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you create an account, make a purchase, or enter our contests and promotions.

   b. Automatically Collected Information: We gather non-personal information automatically, including your IP address, browser type, device information, and interaction with our website to improve user experience.

2. How We Use Your Information:

   a. Personal Information: - Process your orders, manage your account, and provide customer support. - Send promotional communications about our products, services, and events.

   b. Automatically Collected Information: - Analyse website performance, enhance user experience, and personalise content.

3. Email Subscription:

   a. By subscribing to our email list through our pop-up, you consent to receive promotional and informational emails from ETBA. b. You can manage your preferences or unsubscribe at any time using the links provided in our emails.

4. Sharing Your Information:

   a. We do not sell your personal information to third parties. b. Trusted service providers may process your data to assist with order fulfilment, shipping, and other operational tasks.

5. Security:

   a. We employ industry-standard measures to protect your personal information. b. Secure Socket Layer (SSL) technology encrypts data during transmission.

6. Cookies:

   a. We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. b. You can manage cookie preferences through your browser settings.

7. Links to Third-Party Websites:

   a. Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of those sites.

8. Children's Privacy:

   a. Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

9. Order Processing:

   a. When you place an order, we use your personal information to: - Process and fulfil your order. - Communicate with you about your order status and provide shipping information.

10. Updates to Privacy Policy:

    a. We may update this Privacy Policy to reflect changes in our practices. The latest version will be posted on our website with the effective date.

11. Contact Information:

    a. If you have questions or concerns about our Privacy Policy, contact us at: Email: info@equinebusiness.com.au.

Your trust is essential to us, and we are committed to protecting your privacy. By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for choosing Equine Trade and Business Australia.