Refund / Cancellation Policy

Equine Business Summit (2025)
Cancellation & Refund Policy

Cancellation Requests:
All cancellation requests must be submitted in writing and emailed to info@equinebusiness.com.au for processing.

Refund Schedule

  • Full Refund (minus 20% processing fee):
    Cancellations received on or before June 4th, 2025.

  • 50% Refund:
    Cancellations made between June 5th, 2025 and June 30th, 2025.

  • No Refund:
    Cancellations made on or after July 1st, 2025.

Transfer of Registration

If you're unable to attend, you may transfer your registration to another person at no additional cost. Please notify us in writing and include the substitute attendee’s details.

Refund Processing

Refunds will be processed within 7 business days after the event concludes, using the same payment method as the original registration.

No-Show Policy

Attendees who do not attend without prior written notice are not eligible for a refund or transfer.

Event Cancellation

If the event is cancelled by the organisers, a full refund of the registration fee will be issued. However, the organisers will not be liable for any additional expenses such as travel or accommodation.

Force Majeure

No refunds will be issued if the event is cancelled, rescheduled, or modified due to circumstances beyond our control, including but not limited to natural disasters, pandemics, acts of terrorism, or government restrictions.

Additional Terms

  • Early Bird Tickets:
    Early Bird registrations are non-refundable. Specific conditions may apply at the time of booking.

  • Partial Attendance:
    No refunds or discounts are available for partial attendance or unused portions of the event.

  • Speaker or Program Changes:
    Refunds will not be granted due to changes in speakers or agenda.

  • Code of Conduct:
    Attendees are expected to follow the event's code of conduct. Breaches may result in removal from the event without refund.

Contact Us

For all questions relating to cancellations or refunds, please get in touch:

Email: info@equinebusiness.com.au
Phone: 0401 435 316

 

UPCOMING TRAINING & EVENTS

2026 Business Planing Session

with ETBA Trainer, Ian Smith | Head of Digital at Epplejeck

  • 0 Days
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REGISTER

Upcoming Training & Events

2026 Business Planning Training with Ian Smith

2 February 2026 | 1:00pm | Online Training | $


Ian is the Head of Digital at world renowned equestrian superstores, Epplejeck. A much loved presenter at the 2025 Equine Business Summit, Ian is back to share insights and actionable takeaways on how you can plan, and build a business plan for the new year that actually moves the needle.

REGISTER HERE

Marketing Analytics with Brooke Huckerby

2 March 2026 | 1:00pm | Online Training | $

Brooke is a mastermind when it comes to marketing analytics

REGISTER HERE

2026 Equine Business Summit

May 2026 | Flemington Racecourse, Melbourne |

The equestrian industry event of the year is back for 2026. Bringing together world class professionals to share insights, learnings and networking opportunties.

A full day of learning and networking opportunties.

REGISTER HERE

Frequently Asked Questions

Answers to the most asked questions about the ETBA training and events calendar.

ETBA TRAINING CALENDAR
Online Training and Workshops

How do I register for a training session?

Answer 1

How do I access the training session if I have already registered?

Answer 2
In-person Events

What is the Equine Business Summit?

Answer 3

What if you don't know anyone attending?

Answer 4